At Occupational Kinetics we will call to verify your benefits with your insurance company prior to your first visit. Once you arrive for your first visit we will inform you of what was told to us by your insurance company. However, we can only repeat what was told to us and it is not a 100% gaurantee of benefits. The final determination of your benefits will be decided once your claim is submitted and processed by your insurance company. You are ultimately responsible to know your insurance policy.